How do you handle shortages, damages or wrong paperwork?

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How do you handle shortages, damages or wrong paperwork?

Transparent tolerances, controlled damage, draft-first documents.

Coffee stirrers ship within a +/-3% weight tolerance; we control damage to 1-3% and cutlery cracks to 2-3%. All shipping documents are sent as drafts for your approval before issuing.

How we keep quality in check

High-precision weighing for consistent counts across shifts
Automated lines plus worker rechecks to cut damage
Document drafts reviewed with you before final issue

Report an issue to our team

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