Transparent tolerances, controlled damage, draft-first documents. Coffee stirrers ship within a +/-3% weight tolerance; we control damage to 1-3% and cutlery cracks to 2-3%. All shipping documents are sent as drafts for your approval before issuing. How we keep quality in check High-precision weighing for consistent counts across shiftsAutomated lines plus worker rechecks to cut damageDocument...

Just tell us - every complaint is logged, investigated and fixed. Your feedback is recorded in our Customer Complaint Record Form, then investigated at the root cause with management review. We follow up with corrective actions and process improvements. Our complaint process Receive and record your complaint in detailInvestigate root cause together with youManagement review and corrective plan...

Hotline, email, WeChat/WhatsApp, social media - and a self-service portal. Reach our support team by hotline +86 15566881320, email wood..........com, WeChat, WhatsApp or social media. For instant answers, browse the self-service FAQ portal on our website. Ways to reach us Support hotline +86 15566881320Email wood..........comWeChat, WhatsApp and social media24/7 self-service FAQ portal Con...