At YADA, we have been at the forefront of the eco-friendly disposable wooden tableware industry for over 28 years, providing innovative and sustainable solutions that cater to the diverse needs of our global clientele. Our dedication to quality,...

The tolerance for coffee stirrer normally +-3% acceptable, because we calculated by weight, the weight might be a slight different from the different shift. For damages, although we will make strict control during mass production, to be honest 1-...

Our ears are opening for customers' feedback. If any complaints appeared, We will discuss with customer in time and find the best way to solve it.The Business Department is responsible for receiving and documenting customer complaints and returns...

YADA offers comprehensive online support to help customers resolve any issues they may have with our products. Our dedicated support team is available through multiple communication channels, ensuring convenient and timely assistance.Customers ca...

Yes. We can certainly work towards obtaining any required certifications not currently held by our company. At YADA, we firmly believe that pursui...

At YADA, we pride ourselves on maintaining rigorous standards and adhering to global best practices. To demonstrate our commitment to quality and safety, we have acquired several essential system-based certifications: ISO 9001: This certificati...

At YADA, we understand that our customers' needs for bespoke products are very individual and specific. These products are more than just a purchasing decision; they often represent deeper needs, such as a brand image to showcase, a specific func...

Upon receiving your inquiry about custom-designed packaging, allow us to delve deeper into the world of tailored packaging solutions that YADA proudly offers.Understanding the significance of exceptional packaging, we recognize it not only as a protective envelope for your product but also as a powerful tool for brand communication and customer...

The Minimum Order Quantities (MOQs) for our products vary depending on the specific item. To ensure that you receive accurate and up-to-date information regarding MOQs, we kindly ask that you reach out to our sales team at wood..........com.Wh...

At YADA, we understand that samples are not only a preview of product quality for our customers, but also a key step in building trust and confirming details. For this reason, we place high importance and optimization on the process of sample production and delivery.For samples of existing products, as these are usually already in our productio...

Absolutely! We understand the importance of physically examining our products before making a purchase, that's why we offer free samples to potential customers. These samples allow you to assess the quality, texture, and appearance of our wood pr...

At YADA, we are committed to providing an extensive selection of high-quality wooden products to cater to a diverse range of customer needs. Our robust inventory management system ensures that we can efficiently handle and distribute a wide varie...

Our warehousing capabilities extend beyond just providing storage space. We are equipped to serve wholesalers, retailers, and e-commerce businesses with a comprehensive range of services that cater to their unique logistical requirements. In Dali...

YADA's warehouse is equipped with a temperature and humidity control management system to maintain the storage conditions of materials, ensuring that raw materials, semi-finished products, and finished goods are stored in a scientifically appropr...

Yes, we do offer free storage for a limited period. YADA has always been committed to providing an exceptional customer experience, which includes a limited free storage period for select products. Our goal is to meet your needs and simplify the ...

We offer a comprehensive range of transportation options to ensure that your orders are delivered safely, efficiently, and according to your specific requirements. Our primary modes of transportation include sea freight, air freight, rail transp...

Our primary loading ports are located in Dalian and Fuzhou, which offer efficient and convenient transportation options for our customers. YADA is...

The lead-time for orders varies depending on the type of product being ordered. For stock orders, the shipping time is typically 72 business hours. This means that once an order is placed, it will be processed and shipped within three days, exclu...

YADA's QA (Quality Assurance) and QC (Quality Control) teams work in a rigorous and meticulous process to ensure that every aspect of a product, from raw materials and packaging to the final product, meets quality standards. YADA's QC team carries out rigorous inspections of each batch of raw materials, the final product and packaging materials...

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YADA Production Department is responsible for identifying or submitting goods for production for first article inspection, which is performed as a verification of job readiness by inspecting the first article of ...

In order to prevent contamination of products by pollutants and to ensure the hygiene and safety of products, YADA Quality Department is responsible for proposing various factors that may contaminate the products, including equipment, facilities,...

Yes! YADA Quality Department is responsible for incoming material inspection, in-process inspection, finished product inspection, and inspection of raw materials, semi-finished products and finished products at any time to ensure that the quality...

Our quality control includes the control of nonconforming products and product accidents that occur during incoming inspection, process inspection, finished product inspection, product delivery and after-sales service. Identification of nonconfo...

Premium raw materials which suitable for making chopsticks and toothpicks, we screened to remove pests, diseases and poor quality parts, and then sawn into segments according to established dimensions after peeling and drying. The sawn material i...

YADA is deeply committed to providing a fully customized hot stamping plate service, with a particular focus on meeting the unique personalized needs of each customer. In order to achieve this level of customization, we offer a complimentary prof...

We understand the importance of a stable supply of raw materials for the production of high-q...

In our production process, we pay special attention to the polishing of our wooden cutlery, a process that ensures that each product provides a satisfying experience when it reaches the hands of the consumer. Our products are carefully designed a...

We are proud to announce that we are producing up to 60 million wooden cutlery pieces per month. This compelling figure is not only a reflection of our production efficiency, but also of our constant attention to and fulfillment of our customers'...

Our bamboo and wood products are manufactured in advanced, clean and tidy standardized production workshops. These workshops include a 16,500 square meter main production area and a 3,000 square meter class 100,000 clean room, all equipped with h...

YADA products are made with the utmost care and attention to detail, ensuring that they are not only of the highest quality but also free from any potentially harmful chemicals or coatings. We take pride in using only natural birch wood, which is...

In terms of damages, we understand that during mass production, despite our strict quality control measures, a small percentage of defects may occur. Honestly, a rate of 1-3% defects might be included. However, we are committed to minimizing this...

Yes, our finished products do pass through a metal detector. During the manufacturing process of wooden and bamboo disposable cutlery, coffee stirrer and ice cream sticks, maintaining product safety and quality is paramount. Metal detectors are c...

YADA's commitment to quality and customer experience is paramount in the design and production of our bamboo and wooden products. While these items are primarily designed for single-use, we recognize that customers may have varying preferences, i...

Typically, wooden products enjoy a shelf life of 2 years, while bamboo products have a shelf life of about 1 year.These shelf lives are calculated from the date of manufacture. In setting these periods, we take into account the natural properties...

The difference between Grade A and Grade AB isn't about how many defect they have, the defective rate is nearly the same for both. It's mainly about the color of the product. Grade A is characterized by its pure white material with limited color...

There's often a misconception about the impact of wood products on forest ecosystems.In reality, wood stands as one of the most eco-friendly materials available. Throughout their growth cycle, trees act as natural carbon sinks, absorbing consid...

Currently, there is no specific study that provides an exact timeframe for the degradation of wooden cutlery in a landfill. However, it is known that landfills are designed to slow down the decomposition process compared to natural environments. ...

Yes, YADA wooden and bamboo cutlery can be composted in a home or backyard compost as well as in a commercial composting facility.The organic nature of wood and bamboo means that these materials can be broken down by microorganisms in a compostin...

Compostable means that a product is capable of being broken down naturally into elements like carbon dioxide, water, and biomass within a relatively short period, typically around 90 days, through a process called composting. This decomposition h...